1. Same day delivery (applicable to Dubai residents only)
If you opt for this option, your order will be fulfilled within 24 hours of order confirmation except for orders placed on Thursday after 3pm and Friday. All orders placed on Thursday after 3pm and Friday will be shipped on Saturday.
2. Standard delivery (applicable to all UAE residents)
If your opt for this option, your order will be fulfilled within 2-5 working days of order confirmation.
3. Free shipping (applicable to Dubai residents only)
If your order is above 150 AED, you are eligible for free shipping where we cover all shipping costs for you.
4. Local shipping
If the shipping location is within 10km radius of our warehouse unit, we offer shipping at discounted rates to support your delivery. The discounted rate will automatically be charged to your bill at check out once the location is detected.
5. Missed delivery
If there is a missed scheduled delivery, we will offer a new delivery schedule for the next working day. If the second delivery is missed, the order must be picked up from our location. The shipping fee is non-refundable.
6. Why am I paying shipping charges?
If your order is below 150 AED, there will be a service charge of 20 AED levied to cover our shipping costs to deliver the items in time.
If you opt for Same day delivery, there will be a service charge of 25 AED levied to cover the cost to us of providing expedited shipping service.
Rest of the world:
Currently, there is a shipping fee of 20 USD on all orders. Any customs duties or taxes levied at the destination country will be charged by the courier at delivery and is solely and duly payable by the customer.
We are working hard to enhance your shopping experience with us.