IPU Sports Privacy Policy

Company Name: IPU Sports

Territory: International

Key Highlights

• Your Data, Our Responsibility: We only use your data to enhance your experience with IPU Sports.
• Clear Communication: Straightforward updates with no unnecessary jargon.
• No Spam: You decide how and when we communicate with you.
• Secure by Design: Your data is protected with robust measures.

At IPU Sports, your privacy is our priority. While the sportswear industry evolves, our commitment to protecting your personal information remains steadfast. If you have any questions or concerns about our privacy practices, please reach out to us at support@ipusports.com.

How We Use Your Data

We are committed to safeguarding your privacy and ensuring compliance with applicable data protection laws. This policy explains how we collect, use, store, and share your personal data.

If you have any queries regarding this policy, you can contact us via email at support@ipusports.com or write to us at:

IPU Sports Customer Services – Warehouse 3 – next to Canpack, DIP 1 – Dubai Investments Park – Dubai

This policy applies to any personal data we collect about you when you:

• Visit our website.
• Purchase products or services from us.
• Interact with us via email, phone, or online forms.

Who Are We?

In this policy, “we,” “our,” and “us” refer to IPU Sports, the data controller responsible for your personal information. We ensure that your data is processed fairly, transparently, and in compliance with all legal requirements.

Consent

By interacting with us, you consent to the collection and use of your data as described in this policy. You may withdraw your consent at any time by contacting us at support@ipusports.com or by using the unsubscribe option in our communications.

What Information Do We Collect About You?

We collect information when you:

• Create an account or place an order.
• Participate in competitions, surveys, or promotions.
• Contact our support team.
• Browse our website.

This information may include:

• Personal Details: Name, address, phone number, email.
• Order Information: Billing and delivery addresses, order history.
• Online Interactions: IP address, browser type, device information, and browsing activity.

We may also collect non-personally identifiable data such as demographic insights and purchasing trends.

Why Do We Need Your Information?

We use your information to:

• Fulfil your orders and provide related customer service.
• Send you updates on products, promotions, and offers.
• Improve our website and services.
• Conduct market research and enhance user experience.
• Prevent and detect fraud or misuse of our services.

Who Do We Share Your Information With?

We do not sell your information. However, we may share your data with selected third parties, including:

• Payment processors and delivery companies.
• Marketing agencies and analytics providers.
• Legal or regulatory authorities when required.

All third parties are contractually obligated to protect your data.

How Long Do We Keep Your Data?

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, or resolve disputes. For instance:

• Order Data: Retained for up to 7 years for tax and accounting purposes.
• Marketing Data: Retained until you withdraw your consent.
• CCTV Footage (if applicable): Retained for 60 days.

Where Is Your Data Stored?

Your data may be stored and processed outside your home country, including in countries with different data protection laws. We take all necessary steps to ensure your data is handled securely and in accordance with this policy.

Security of Your Data

We use industry-standard security measures to protect your information, including encryption and access controls. However, no online platform can be completely secure, so we encourage you to take precautions when sharing your information.

Your Rights

You have the right to:

1. Access Your Data: Request details about the data we hold about you.
2. Correct Your Data: Ask us to rectify inaccurate or incomplete information.
3. Erase Your Data: Request deletion of your data under certain conditions.
4. Restrict Processing: Ask us to limit the use of your data.
5. Data Portability: Receive a copy of your data in a usable format.
6. Object to Processing: Opt-out of data usage based on our legitimate interests.
7. Withdraw Consent: Revoke consent for marketing communications at any time.

To exercise any of these rights, contact us at support@ipusports.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email or other channels. This policy was last updated in January 2025.

Contact Us

For any questions about this policy or our data practices, please contact us at:

IPU Sports Customer Services – Warehouse 3 – next to Canpack, DIP 1 – Dubai Investments Park – Dubai

Email: support@ipusports.com