1. Definitions
In these terms and conditions (“Terms”), the following definitions apply:
- “Company” refers to IPU Sports.
- “Purchaser” refers to the person, firm, or company who places an order with the Company.
- “Stock Items” refers to plain stock items with no personalisation.
- “Customised Items” refers to stock items that are personalised for the Purchaser.
- “Bespoke Items” refers to unique design items made to order specifically for the Purchaser.
- “Target Delivery Date” refers to the estimated delivery date provided at the time of purchase, which is not guaranteed.
2. Validity of Quotation
2.1 The Company reserves the right to refuse acceptance of the Purchaser’s quotation unless stated otherwise.
2.2 No binding contract is formed until the Company provides written confirmation of the order or part delivery of the goods has been made.
2.3 In cases where no quotation has been issued, all deliveries are subject to these Terms.
3. Prices
3.1 Prices may be adjusted without notice. Goods will be invoiced at the prices in effect on the day of despatch unless otherwise contractually agreed.
3.2 Variations to an order may result in price adjustments to account for additional costs or changes in order volume.
4. Product Representation
4.1 Product details and specifications in any published material are for guidance and may be subject to change without prior notice.
4.2 It is the Purchaser’s responsibility to determine the suitability of items for specific activities prior to purchase.
5. Samples
5.1 Sample orders are charged at full retail price and must be paid for in full at the time of ordering.
5.2 Returnable samples must be returned within 28 days of despatch. Refunds will only be issued if the samples are received in their original condition.
5.3 Non-returnable samples are not eligible for refunds or credits.
6. Manufacture
6.1 The Company will supply items that comply with the agreed specifications outlined in the Purchaser’s order.
6.2 Any modifications to the agreed specifications are subject to mutual agreement and may incur additional charges.
6.3 The Purchaser is responsible for approving job sheets, logo designs, and final prices prior to production. Changes will not be accepted once approvals are provided.
7. Delivery
7.1 Target delivery dates are estimates and not guaranteed.
7.2 The Company is not liable for delays caused by force majeure events, including but not limited to natural disasters, strikes, or government actions.
7.3 Goods may be delivered in instalments unless otherwise agreed. Risk in the goods passes to the Purchaser upon delivery.
8. Cancelled Orders
8.1 Once an order is approved, cancellations are not accepted, and the order cannot be refunded.
8.2 If an order is cancelled before approval, certain charges may be deducted under designing fees at the discretion of the company.
9. Returns
9.1 IPU Sports does not accept returns as all items are made to order.
9.2 Customised and bespoke items are not eligible for return unless there is a manufacturing defect.
9.3 The Purchaser is responsible for the safe return of goods in case of a manufacturing defect. Refunds or credits will not be issued for items lost or damaged in transit.
10. Payment
10.1 Payment is required in full at the time of order unless a prior credit arrangement has been made.
11. Reservation of Title
11.1 Ownership of goods remains with the Company until full payment has been received. The risk in the goods passes to the Purchaser upon delivery.
11.2 The Purchaser must store goods appropriately and ensure they are identifiable as property of the Company until ownership transfers.
12. Quality Guarantee
12.1 IPU Sports guarantees the quality of our products, which are made from 100% recycled moisture-wicking fabric with durability for up to 30 washes.
12.2 The guarantee does not cover normal wear and tear, accidental damage, or misuse by the Purchaser.
13. Limitation of Liability
13.1 The Company’s liability for any claim arising from the sale of goods is limited to the purchase price of the goods in question.
13.2 The Company is not liable for indirect or consequential losses, including but not limited to loss of profit, goodwill, or data.
14. Governing Law
14.1 These Terms are governed by the laws of the UAE. Any disputes arising will be subject to the jurisdiction of the courts of Dubai.
15. Contact Information
For queries regarding these Terms, please contact us:
Email: support@ipusports.com
Address: Warehouse 3 – next to Canpack, DIP 1 – Dubai Investments Park – Dubai